- Collection of the deceased’s body;
- Preparation of the deceased’s body;
- Embalming the body;
- Provision of a coffin and hearse;
- Provision of transport for the family and guests;
- The organization of, and payment for, the burial plot (if not already paid for);
- Payment for the following disbursements: grave opening or cremation charges, church offerings, newspaper announcements (obituaries);
- Organising flowers and sympathy cards as received.
The IAFD’s Code of Practice requires a funeral director to agree to the following:
- Serve their clients with competence and concern for the client’s best interests;
- Discuss and agree their charges with the next-of-kin in advance, unless expressly asked not to do so;
- Professionalism and quality of service in arranging and conducting the funeral;
- Accurate advertising of prices and services;
Between reports like this, media coverage and word-of-mouth, the industry has developed a reputation that is not altogether flattering. So, like every purchase you make, you should consider who your supplier is, their character, background, experience and previous testimonials before signing anything. See blog post 5 Things to Know Before You Visit a Funeral Director for more info!